Last updated: October 26, 2026

Welcome to 15X Prints. These Terms & Conditions apply to every visit to 15xprints.com and to every order placed with 15X Prints ("we", "us", "our"). By using this website or placing an order, you agree to these terms. Please read them together with our Shipping Policy, Artwork Approval Policy, Refund & Returns Policy and Privacy Policy, which form part of these terms.

1. Our products

15X Prints produces custom printed products and display hardware, including banners, signs, trade show booths and displays, flags, table throws, decals and related accessories. Most of our products are made to order using the artwork and options you choose. Product photos are for illustration and may show sample artwork, optional accessories or finishes that are not included in the base price. Please check the product description and the options you select before ordering.

2. Orders

• An order is placed when you complete checkout and receive an order confirmation email.
• We may decline or cancel an order before production, for example if the artwork does not meet our artwork requirements, if a product is unavailable, if there is a pricing error or if we suspect fraud. If we cancel an order, we refund the full amount paid.
• You are responsible for checking that sizes, quantities, materials, finishing options and shipping details are correct before you place your order.

3. Prices and payment

• All prices are in US dollars (USD).
• Applicable sales tax and shipping charges are calculated and shown at checkout before you pay.
• A one-time setup fee of $30 applies to each uploaded design, up to $150 per order. The fee is shown in your cart before checkout.
• We accept payment online through Stripe, including major credit and debit cards and other payment options shown at checkout. Payment is taken in full when you place your order.
• If a price is shown incorrectly on our website, we will contact you before production and you may choose to continue at the correct price or cancel for a full refund.

4. Artwork and approval

You can upload print-ready artwork (JPG or PDF) on the product page, or send it to us through our Artwork Request page. Production starts only after your artwork has been approved. Full details, including file requirements and your responsibilities when approving a proof, are in our Artwork Approval Policy.

5. Your content and intellectual property

• You confirm that you own, or have permission to use, all logos, images, text and other content you send us, and that printing it does not infringe anyone else's rights.
• You remain the owner of your artwork. You give us permission to use it only as needed to produce, proof and deliver your order.
• We may refuse to print content that is unlawful, offensive, defamatory or that infringes the rights of others.
• You agree to cover any claims, costs or losses that arise because content you supplied infringes someone else's rights.

6. Production, color and size

• Colors on a computer or phone screen can look different from the printed product. Small differences in color between your screen, a proof and the final print, or between separate print runs, are normal and are not considered defects.
• Small variations in finished size and cutting, within normal industry tolerances, are not considered defects.
• Estimated production and delivery times are guides only. See our Shipping Policy for details.

7. Shipping, cancellations and returns

Shipping is covered in our Shipping Policy. Cancellations, misprints, damaged deliveries, returns and refunds are covered in our Refund & Returns Policy.

8. Rentals and custom quotes

Event rentals and custom projects are quoted individually. Any terms included in a written quote (such as rental dates, delivery, setup, deposits and damage responsibility) apply in addition to these Terms & Conditions.

9. Website use

• You may use this website for personal and business purchasing and information. You may not copy, scrape or misuse its content, or attempt to interfere with its security or operation.
• If you create an account, you are responsible for keeping your login details secure and for activity under your account.
• All website content, including text, product photos and graphics, belongs to 15X Prints or its licensors.

10. Limitation of liability

To the fullest extent allowed by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost profits, missed events or business interruption, including losses caused by shipping delays outside our control. Nothing in these terms limits any rights you have that cannot be limited by law.

11. Governing law

These Terms & Conditions are governed by the laws of the State of Georgia, United States.

12. Changes to these terms

We may update these Terms & Conditions from time to time. The version shown on this page at the time you place your order applies to that order.

13. Contact us

If you have any questions about these terms or your order, please get in touch through our Contact Us page.